TERMS & CONDITIONS
SHIPPING POLICY and COST
Your order will be shipped within 6-7 working days (because we hand craft each shoe individually) Once shipped, we will provide you the courier tracking number for your shipment.
Delhi NCR. Shipping cost is Rs .35, and for the rest of the country it is Rs. 75 per shoe only.
If there is any defect in your order, please inform us within 48 orders of receiving the same. These are custom made shoes, which are prepared only on order. But if you receive a damaged or wrong design, we would be happy to replace the shoe or refund the money to you. Please follow the given below procedure :
Click the picture of the shoe and send it to us at firstname.lastname@example.org
We will check the details and approve all the valid requests via email or our team representative will get in touch with you to verify and discuss the issue.
Once approved, please pack the product carefully and ship it back to us (Note: All returns must be in unused condition with all original tags and packaging intact)
Send the box through a reputed courier company and provide us the tracking number. We will pay for the return courier charges.
For any queries, please write back to us with your order id.